SMS Privacy Policy

Effective Date: 1/1/2024


1. Introduction

Restoration Property Management ("we," "our," or "us") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt-in to receive SMS communications from us via our 10-digit long code (10DLC) messaging system.

2. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

  • Phone Number: Your mobile phone number that you provide when you opt-in to receive SMS communications.
  • Message Content: Any information you provide in your responses to our SMS messages.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Send SMS Messages: To deliver the messages you have opted in to receive, including notifications, updates, promotions, and other relevant information.
  • To Improve Our Services: To analyze and improve our SMS communication services and content.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.

4. How We Share Your Information

We do not sell or rent your phone number to third parties. We may share your information with:

  • Service Providers: Third-party service providers who assist us in delivering SMS messages or who perform services on our behalf, subject to confidentiality obligations.
  • Legal Authorities: When required by law or in response to valid legal requests.

5. Opting Out

You may opt out of receiving SMS messages from us at any time. To do so, reply to any of our SMS messages with "STOP" or follow the instructions provided in the message. Upon opting out, we will cease sending you further SMS messages, but we may still send you important updates or messages related to any transactions you have made with us.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by updating the policy on our website or by sending a notification via SMS. Your continued use of our SMS services after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our SMS communications, please contact us at:

Restoration Property Management

PO Box 1536

Hammond, LA 70404

contact@restorationpm.com

985-350-0222